10 Categories · 36+ Features

One Platform. Every Tool You Need.

From sales pipeline to invoicing, email sync to AI insights — TactDrive gives your team a unified CRM platform that eliminates tool sprawl and data silos.

Platform

Explore the Platform

Six integrated modules that work together to run your entire business.

Sales & Pipeline

Visualize and manage your entire sales process with customizable pipelines, AI deal scoring, and real-time win probability analysis.

  • Drag-and-drop kanban pipelines
  • AI-powered deal win probability
  • Automated stage transitions
  • Lead scoring & qualification
  • Activity timeline per deal
  • Revenue forecasting
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Sales

Sales & Pipeline Management

Visualize and manage your entire sales process from lead to close with customizable pipelines and AI deal scoring.

Deal Tracking

Track every deal through customizable pipeline stages with drag-and-drop kanban boards.

Lead Management

Capture, score, and nurture leads with automated workflows and qualification criteria.

AI Deal Insights

Get win probability predictions, risk alerts, and next-best-action recommendations powered by AI.

Sales Playbooks

Define repeatable sales processes with templates, checklists, and automated stage transitions.

Accounts

Account Management

Get a 360-degree view of every account with health scoring, subscription tracking, and expansion opportunity signals.

Health Scoring

Automated health scores based on engagement, payment behavior, and activity signals.

Subscription Tracking

Track active subscriptions, MRR contribution, and renewal dates per account.

Expansion Signals

Identify upsell and cross-sell opportunities based on product usage and interest signals.

Contacts

Contact Management

Maintain a single source of truth for every contact across your organization with smart deduplication and enrichment.

Contact Database

Centralized contact records with custom fields, tags, and full interaction history.

Duplicate Detection

Automatically identify and merge duplicate contacts to keep your data clean.

Occasions & Reminders

Never miss a birthday, anniversary, or important date with automated occasion tracking.

CSV Import

Bulk import contacts from spreadsheets with intelligent field mapping and validation.

Finance

Financial Management

Invoice customers, track payments, manage bills, and sync bank transactions — all from within your CRM.

Invoicing

Create professional invoices with line items, tax, and discounts. Send and track payment status.

Payment Tracking

Record payments against invoices with Stripe integration for online payment collection.

Bill Management

Track vendor bills, due dates, and payment schedules to manage your accounts payable.

Bank Sync (Plaid)

Connect your bank accounts via Plaid for automatic transaction import and reconciliation.

Subscriptions

Subscription & Billing

Purpose-built for SaaS businesses. Manage subscription lifecycles, calculate MRR, and track renewals automatically.

Subscription Lifecycle

Create, upgrade, downgrade, and cancel subscriptions with full audit trail and event history.

MRR Calculation

Real-time MRR tracking with new, expansion, contraction, and churned MRR movement breakdowns.

Renewal Tracking

Dashboard widget for upcoming renewals with automated reminders and renewal workflows.

Communication

Communication Hub

Never miss a conversation. Two-way email sync with Gmail and Outlook keeps every interaction logged automatically.

2-Way Email Sync

Connect Gmail and Outlook for automatic two-way email synchronization with contact matching.

Email Templates

Create reusable email templates with merge fields for consistent, personalized communication.

Email Sequences

Automate multi-step email campaigns with delays, conditions, and performance tracking.

AI Email Compose

Let AI draft contextual email replies based on conversation history and deal context.

Projects

Work & Project Management

Manage client projects, track billable hours, and organize documents — all linked to your CRM accounts and contacts.

Project Management

Create projects with tasks, milestones, and team assignments linked to accounts and deals.

Time Tracking

Track billable and non-billable hours with timer and manual entry, tied to projects and accounts.

Document Management

Upload, version, and organize documents with templates, merge fields, and e-signature support.

Support

Support & Knowledge Base

Deliver exceptional customer support with integrated ticketing and a self-service knowledge base.

Ticket Management

Create, assign, and track support tickets with priority levels, SLA tracking, and email notifications.

Knowledge Base

Build a searchable knowledge base for your team and customers with categorized articles.

Email Notifications

Automated email alerts for ticket updates, assignments, and SLA breaches to keep your team responsive.

AI

AI-Powered Intelligence

Harness the power of AI across your CRM — from deal insights to automated email composition and risk analysis.

Account Insights

AI-generated account summaries with health trends, risk factors, and recommended actions.

Deal Win Probability

Machine learning models predict win probability based on deal characteristics and historical patterns.

Risk Analysis

Proactive alerts when accounts show churn signals — overdue invoices, reduced engagement, or inactivity.

Dashboard Summaries

AI-generated executive summaries that highlight trends, anomalies, and action items from your data.

Analytics

Analytics & Reporting

Make data-driven decisions with comprehensive analytics — from executive KPIs to granular SaaS metrics.

Executive Dashboard

Real-time KPIs including revenue, pipeline value, conversion rates, and team activity metrics.

SaaS Metrics

Track MRR, ARR, churn rate, LTV, and other critical SaaS metrics with trend visualization.

Forecast Analytics

Revenue forecasting based on pipeline data, historical conversion rates, and deal velocity.

Custom Reports

Build custom reports with filters, grouping, and export to analyze any aspect of your business data.

See These Features in Action

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